Citavi Cloud server update on August 19 at 12.00 a.m. CEST. Details below.

Citavi Cloud Server Update

We will be updating our cloud infrastructure on Sunday, August 19 at 12:00 a.m. CEST (convert to your timezone).

For approximately two hours you will not be able to connect to Citavi Cloud.

 

During this time it is not possible to:

  • Open a new Citavi account
  • Log in to an existing Citavi account
  • Log in to Citavi 6 if you previously logged out
  • Create new cloud projects
  • Use the chat feature in cloud projects
  • View changes made by team members

 

You will still be able to do the following:

  • Access your cloud projects if you remain logged in to Citavi 6. Citavi will use the project version stored in the ProjectCache until the account is available again.
  • Work on your projects offline. Any changes made will only become visible to your team members once our servers are back online.
  • If you want to work with your PDF files during the outage, you will have to download the files beforehand. You can find the necessary steps in our manual.